Setting up an XY2

This is guide is a quick little aside from my Lesson 1: From Start to Synced article. This is for anyone with an XY2 who is trying to set it up.

 

Let’s make sure that you have a XY2! The front of the XY Finder will be smooth with only the XY logo engraved on it and the key ring hole. The back of the XY will be smooth with no engravings.   

 

XY2_Front.pngXY2_Back.png

 

Now that you have confirmed you have an XY2 let’s begin to sync. We will start with iOS users.

 

Adding An XY2 to iOS Device

 

-Let’s start adding that XY Finder to your account. Please start by opening the app. Once the app is open should see a map and a few options. Please press the add button (+) on the top right hand corner of the screen.

 11.png

-As soon as you press the add button (+) a page will pop up asking which model of XY Finder you want to add. Since you have the XY2 we will go with the middle option

 XY2iOS.png

- Next it will as you to please make sure that the yellow tab is fully removed from the XY Finder. Once the tab is fully removed please press "Next"

IMG_2473.PNG

-Now this is where we start figuring out which XY Finder you want to add. The XY Finders under the Unclaimed section are the Finders we will focus on. (If your finders are registering as Claimed please email customer service department with a screenshot of this page and they would be happy to help you out).

 9.png

-You have more that one XY Finder and can’t tell which one is which? You can press the sound button on this page and that will ring that individual XY Finder to help determine which one it is. Once you determine which one it is you can hit the add button and begin adding it to your account.

10.png34.png

 

Adding XY2 to Android Device

 

-Let’s start adding that XY Finder to your account. To start you have to press the add button (+) at the top right hand corner of the app.

 5.png

 

-As soon as you press the add button (+) a page will pop up asking which model of XY Finder you want to add. Since you have the XY2 we will go with the middle option.

 

 548487.png

 

-Now this is where we start figuring out which XY Finder you want to add. The XY Finders under the Unclaimed section are the Finders we will focus on. (If your finders are registering as Claimed please email customer service department with a screenshot of this page and they would be happy to help you out).

 Unclaimed.png

 

-You have more that one XY Finder and can’t tell which one is which? You can press the sound button on this page and that will ring that individual XY Finder to help determine which one it is. Once you determine which one it is you can hit the add button and begin adding it to your account.

 Sound.pngAdd.png

If you found this guide useful go ahead and give it a thumbs up below.

If you have any questions about the information above feel free to drop them below in the comments.

If none of those lessons seems to have what you need, feel free to jump over to our Troubleshooting or FAQ section for more info.

If you still have questions or if your issue was not covered here, you can go ahead and send a help request straight to our customer service department.

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